Neuro & Digital Marketing Lab IQS
Neuro & Digital Marketing Lab IQS offers solutions to companies interested in researching the behaviour of their consumers in order to develop products and services adapted to their needs. We have state-of-the-art neuromarketing tools and advanced digital marketing software.
Beyond a simple questionnaire. Objective studies of consumer behaviour through a biometric research platform.
- The IQS Neuro & Digital Marketing Lab was born in January 2023 and has become a unique and pioneering facility in Spanish universities that allows objective research into consumer behaviour to develop products and services adapted to their needs.
- Through the iMOTIONS platform we can objectively measure individual’s emotional and cognitive responses to different types of stimuli, for example: advertising, product tests, websites, etc..
- The laboratory includes EEG sensors, to analyse the electrical activity that occurs in different areas of the brain and allows measuring cognitive load and emotional state; Galvanic Skin Response, which allows measurements of changes in skin conductivity (emotional activation); Eye-tracking, through sensors, glasses or virtual reality and the Affective facial coding algorithm, which measures emotional expression on the face of respondents.
Services for companies:
- Product tests: Which products taste better?, Do smells cause the right emotions?, Does the customer understand how to use the product?
- Packaging testing: Where does the consumer look at?, Which elements capture consumer’s attention and attract them?
- Logo and Brand Design: Where does the consumer look at?, Which designs attract the most (or least) the customer?, What designs require superior cognitive effort?
- Communication and advertising: Do we generate an emotional response?, Do we attend to the desired stimulus?
- Apps and websites usability: Is the interaction with the app/website clear?, Is it easy to use?, How does the user navigate? Are there any deadlocks?
- Purchasing behaviour in a real environment